Step 1 · Setup
Use case setup
Name your use case and select what you want to map. You can always adjust later.
What are you mapping? *
🏛️
Issuance
How the credential is issued to the citizen by the issuing entity
e.g. A farmer requests their land title certificate from the Ministry of Agriculture
🔍
Verification
How the credential is verified to access a service
e.g. A bank verifies the farmer's land title to approve a loan
↔️
Both
Map the full cycle — issuance and verification
e.g. From issuing the credential to using it to access a service
Step 2 · Context
Context & problem
Describe who is affected and what the core problem is today. This anchors the rest of the mapping.
The citizen affected
Issuance · Step 3
Issuance — today and with verifiable credentials
Map how issuance works today. For each step, mark whether it changes with VCs — most steps often stay the same, only a few actually change.
Issuance process Required
Add steps below to see the journey map
Summary — before / after
Today
With VCs
Issuance · Step 4
Legal framework & technical documentation
Document the legal context and what is known about the technical setup. Fill what you know — leaving fields blank is also useful information.
Legal & regulatory framework
Integration & access
Verification · Step 5
Verification — today and with verifiable credentials
Map how verification works today. For each step, mark whether it changes, is eliminated, or is new with VCs.
Verification process Required
Add steps below to see the journey map
Summary — before / after
Today
With VCs
Verifying entity — technical notes
Step 7 · Indicators
Indicators & scale
Quantify the current process and expected impact. Best estimates are valuable — numbers make the case.
Problems in the current process
Step 8 · Impact
Expected impact
What changes when this use case is implemented with verifiable credentials?
Summary
Use case summary card
Auto-filled from your answers. Edit anything before exporting — this is what you share and present.
Some key fields are empty
The summary card may be incomplete. Fill these fields for a stronger case:
Citizen time · As-Is → To-Be
Entity time · As-Is → To-Be
Use "Finish & export" below to download this case (PDF, Excel or .json).